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Give a student more time

Add time from a test's Live tab while students are writing. It reaches their clock at once, nothing restarts and no answers are lost.

Add time to a test that is running

  • Open Tests, choose the test and open its Live tab.
  • Choose Add time.
  • Enter the minutes, choose who it is for (everyone writing, chosen students or one student) and pick a reason: Network problem, Power cut, Question error or Other. The reason is kept on the timeline with your name.
  • Confirm. Students see their clock change.

Other ways to give time

  • Let a student in after the last start: on the Results tab, choose the student and then Let them sit it. Give a reason. They start from the beginning.
  • A student whose test ended: open their attempt and choose Re-open it, which keeps their answers and gives more time, or Let them sit again for a fresh attempt.
  • A second device: on the Live tab, choose Allow another device for that student, only when you know the first device is gone.

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